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CStorePro Blog

Your resource on modern convenience store management

They say “if it isn’t broken, don’t fix it.” That strategy has served McDonald’s for a long time. But as the world changes, and customer demands evolve; even the fast food giant has to sit up and take notice. To that end, McDonald’s is modernizing its service.

Prepaid gift cards are not a new thing to most of us in the United States. In fact, the US has been seeing a steady rise in the prepaid card industry for the last 20 years. There are many kinds of prepaid cards to choose from: phone cards, gift cards for local businesses, or even gift cards backed by major credit card companies.

These common items not only represent a large, and growing industry; they’re also a steady source of reliable revenue for many convenience store and gas stations.

As C-stores continue to adopt fresh food items and grocery store influences, an emerging trend is grocery chains launching their own c-store offerings. This turn of events makes sense, as larger grocers have the experience in providing produce and made-to-order deli items.

Unless you’ve been living under a rock for the last week, you heard the news that online retail giant Amazon recently reached a deal to acquire the healthy grocery giant Whole Foods for approximately $13.7 billion.

The move sent shockwave through the online retail and grocery industries as some analysts praise the move while others are left scratching their heads.

Thirsty customers are always a winner, and for convenience stores looking to capitalize on thirst; beer is the order of the day. Stocking beer creates a destination hot spot where customers know they can fuel up their car, grab any necessities, and grab some much-needed beer without having to haul themselves to the grocery store.

Previously, we’ve discussed how a growing number of Americans are using food selection as a factor in choosing their gas station. Now, let’s hone in on the most important meal of the day: breakfast!  An important part of gas station management is reading the trends in the industry, and this is one that is gaining steam quickly!

Starting this past February, Wawa become the latest national chain to offer mobile ordering options to their customers. The initial soft launch was localized to Philadelphia area locations while the service was tested. Earlier this month, the service became available to all Wawa locations.

Mobile ordering is nothing new, having been implemented by national chains such as Starbucks and Panera Bread. Indeed, dozens of large retails have some form of mobile ordering system, either for delivery or in-store pickup. The C-store industry, however, has been slow to adopt the technology.

One of the challenges of opening a C-store is choosing a design. While the traditional C-store layout is tried and true, the industry has not been immune to innovation, especially over the last several years. Whether you are thinking of making changes to an existing storefront, or looking to build from the ground up; one of the hottest pieces of convenience store news is all of the new design concepts popping up to choose from.

Despite having been available to the public since 2014, Apple Pay, the popular payment method offered by tech giant Apple, has been a slowly adopted method of payment among C-store owners. Whether store owners are afraid of additional fees to being weary of purchasing POS that will become obsolete soon, most stores haven’t hopped on the bandwagon as fast as Apple would have hoped.

It looks as though that’s about to change.

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